Warranty

100% Price Match Guarantee

Hard Drive Mart is committed to providing our customers with the lowest prices possible for our products and we guarantee that our prices will never exceed those of our competitors.

100% Quality Assurance

Quality is our top priority, and we strictly adhere to our policies. All products undergo thorough inspection and testing before shipment to ensure that they are 100% original and genuine. We offer "New Sealed" or "Used/Refurbished" products that have been certified to meet high standards.

100% Money Back Guarantee

Please carefully review our Return Policy so that in case of any inconvenience, our valued customers can exchange or return products ordered from harddrivemart.com

Free CCIE Technical Support

We offer free Cisco expert consultancy service to our customers for personal learning or technical support. You can contact us through phone, email, or the live chat option.

Secure Payment & Shipment

Our customers trust us, and we value that trust above all. Our suppliers ensure that our products are delivered on time and securely through our secure payment methods. Our verified authorization includes MacAfee Security and VeriSign Secured.

Return Material Authorization (RMA) Process:

In case of any returns, a Return Material Authorization request should be raised after agreeing to the following terms and conditions.

This is mandatory for all returns of Hard Drive Mart’s items regardless of the reason for return.

• Items should be returned with all accessories, manuals, software, and warranty claims placed in their original packaging and should not be damaged.
• After receiving your RMA number, kindly repack the items in the same way they were sent to you. If the original box is marked or damaged in any way, a 25% restocking fee will be charged.
• Avoid writing directly on the original box or packaging
• Clearly mention the RMA number on the outer box of the package as it will not be accepted without RMA number verification.
• Properly mention our full address on the outer box of the package using a label.
• Once the product has been received and tested by our supply chain department, you will receive an exchanged product within 10 days of receipt of the damaged item.
• Please note that in case of any discrepancies between your PO and the goods received, it must be informed within two days of receipt of the product.